Our Guarantee

Respect. Dignity. Peace of Mind.

As the only Cremation with Confidence™ provider in our area, we pledge to abide by a strict ethical code and perform the cremation process according to an exclusive 10-step cremation process. This process is designed to:

1. Your Loved One Never  Leaves Our Care

Many other funeral homes transfer your
loved one to outside cremation services,
making it impossible for the funeral home
to manage and supervise the cremation.

We have our own crematory, so all your
services are handled and managed by our certified staff. You can rest assured your loved one never leaves our care.

2. Safeguarding Personal Identity

To ensure security, a personal identification band is placed on your loved one the moment your loved one is transferred to our care.

3. Unique Tracking System

Upon arrival, your loved one’s information is logged into our system, which is used to track every phase of the cremation process. Prior to cremation they are assigned an identification number, which is stamped on a stainless steel identification tag that remains with them throughout the cremation process. Personal belongings are catalogued and placed in a secure area for their return to the family.

4. Family Identification

Our staff will bathe and dress your loved
one in the clothes provided by the family
or a gown we provide. Then, we will ask
you or a representative to positively identify him or her prior to cremation.

5. Checks and Balances

Two individuals, a certified cremation technician and a funeral home staff member, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented. Once all documentation is verified, both staff members must sign the cremation order prior to the cremation.

6. Cremation Log Book

Immediately prior to the cremation
process, your loved one is taken to the
cremation chamber and their personal
identification is noted in our cremation
log book. This log shows the name of the
individual, date and time of the cremation,
identification number and crematory operator’s name. Our crematory log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.

7. Details During the Cremation

All cremations are completed by a licensed funeral director in our licensed and EPA-approved facility. The individual is cremated in an approved cremation container, and the cremation process is monitored from start to finish for quality assurance. The crematory checklist and identification card are placed on the outside of the cremation chamber during the cremation process, while the stainless steel identification tag remains inside the cremation chamber. 

8. Details After the Cremation

The cremated remains are placed with the stainless steel identification tag and a laminated ID tag into an urn.

9. Return of the Cremated Remains

Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting in which to receive the urn where you may spend a few moments, privately, in quiet reflection.

10. Celebration of Life

We will assist in planning a funeral or memorial service, either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.